HIA Topics - AI-Powered Patient Education Platform
Enterprise healthcare platform delivering AI-powered patient education through physician-authored interactive presentations.
HIA Topics patient education platform
I architected and maintained the backend infrastructure for HIA Topics, the core patient-facing platform serving 93k+ user sessions with 99.9%+ uptime. This system delivers interactive, voice-enabled educational presentations where patients can ask real-time questions and receive answers curated by their physicians. I built the comprehensive backend handling content delivery, AI integration with vector search and semantic similarity, user session management, and detailed analytics. The platform integrates 35+ external services including Azure Cognitive Services, Pinecone vector database, and multiple AI/ML platforms, ensuring accurate and safe patient education while maintaining strict HIPAA compliance.
Key Features
- 93k+ user sessions with 99.9%+ uptime
- AI-powered question-answering with vector search
- Real-time interactive voice-enabled presentations
- Physician-authored content curation
- Comprehensive analytics and session tracking
- 35+ external service integrations
My Role
- System architecture
- AI integration
- Backend development
- Analytics implementation
- Performance optimization
Technical Challenges
- Implementing semantic similarity for medical Q&A
- Managing 6TB+ of healthcare media and patient data
- Integrating multiple AI/ML platforms safely
- Building automated testing and monitoring systems