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HIA Technologies · Principal Software Engineer (Contract)
HIA Studio - Healthcare Content Management Platform
HIPAA-compliant content management system for healthcare organizations to create AI-powered patient education presentations.
HIA Studio content management interface
I served as Principal Software Engineer for HIA Studio's backend architecture, taking over from the original development team and leading the system for 7 years. This enterprise platform enables healthcare providers to create, manage, and deploy interactive patient education presentations with AI-powered Q&A capabilities. I architected the multi-tenant system used by clients ranging from solo practices to WebMD, supporting 93k+ user sessions at 99.9%+ uptime over six years, while managing comprehensive content workflows, user authentication, and analytics. The platform handles everything from presentation authoring to AI topic management, with robust security frameworks ensuring HIPAA compliance throughout.
Key Features
- Multi-tenant HIPAA-compliant architecture
- Clients from solo practices to WebMD
- Comprehensive content management workflows
- AI-powered patient education system
- Enterprise security and compliance frameworks
- Real-time analytics and monitoring
My Role
- Backend architecture
- Database design
- API development
- Security implementation
- DevOps
Technical Challenges
- Maintaining 99.9%+ uptime for critical healthcare systems
- Implementing AES double-encryption for patient data
- Architecting scalable multi-tenant infrastructure
- Ensuring HIPAA compliance across all system components